Website security for UCW is about preventing business disruptions for our clients – disruptions that take your website offline or affect your users. These are the kinds of disruptions that could ultimately cost your business either monetarily or reputationally, and might affect its profitability.  With online threats that are continuous and growing, we are meeting the need for increased protection by evolving our security services for our clients. 

Introducing our Critical Care Package

Who is responsible for maintaining the updates and keeping track of backups for your website? Through our Critical Care Package, we provide these services which are your first layer of protection to help ensure your business’ continuity. The cost for our continual security measures is $35 per month or $360 per year – please accept our annual billing discount at the equivalent of two free months per year!

Here’s what’s included:

  • Continual WordPress Monitoring – Your WordPress website and plugins are constantly monitored for available updates and applied regularly
  • Cloud Storage of Backups – Your WordPress website is set up for automated daily and weekly backups which are securely stored in the Amazon cloud
  • WordFence – Provides your WordPress website with protection from anonymous hacker logins, and provides UCW with alerts and reporting on attempts from unknown entities who may be trying to log into your website
  • Gravity Forms – Replaces existing contact forms that provide a way into your email inbox with our preferred secure forms. This tool allows complex forms to be created and integrated with many CRMs (Agile, Highrise, Slack, Zapier, Trello,etc), online mailing campaigns (MailChimp, Constant Contact, Campaign Monitor, etc.), and payment gateway services (Stripe,, 2Checkout, PayPal). Additionally, specialized form fields and integration with anti-spam services can greatly reduce spamming generated by your site’s forms.

Our Critical Care Package ensures that your WordPress website will continue to perform to your customers’ expectations, and that the critical requirements for a WordPress website are regularly monitored and updates are addressed quickly.


In order to keep all of our UCW hosted websites secure, we will require participation in the Critical Care Package, which will be billed annually with your next hosting invoice.